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Reset Password

Follow the steps below if you forgot your password or need to reset it for any reason. This can be done on your mobile device or from your Shelvspace Web Portal. 

Via Mobile App

1. If you have not already, you need to log out to get to the opening log in screen

  • To log out simply go to the menu on the top left and tap on Settings. Scroll to the bottom and click Logout

2. On the opening log in screen tap Forgot Password?

3. Enter in your e-mail address and tap on Reset Password

4. Shelvspace will e-mail you a link to reset your password. Click the link and set your new password

5. Go back to the app and login with the same username and your new password

 

Via Web

1. Go to admin.shelvspace.com

2. On the opening log in screen tap Forgot Password?

3. Enter in your e-mail address and tap on Send

4. Shelvspace will e-mail you a link to reset your password. Click the link and set your new password

5. Go back to login page and sign in with the same username and your new password

Via Admin Panel

If you need to change your password and you are already logged in to the Admin Panel do the following:

1. Click on Settings from the menu on the left

2. In the top right hand corner click the Reset Password button

3. Shelvspace will e-mail you a link to reset your password

4. Click the link which will direct you to a reset page

5. Follow the steps as directed

 

 

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