Learning new software can be scary, so let us help you! Below is everything you need to know to get started including helpful articles, pictures, and contact information.
Start by checking out our getting started Videos:
Admin & Configuration
- Go to Shelvspace.com and click on Login
- Enter your username (typically your email address) and Password
- If you don't know your password you can reset your password
Adding Stores and Accounts
Any large store or account lists can be uploaded by Shelvspace Support. Simply email the list to email@example.com including any additional instructions regarding the upload. You can also add stores and add accounts one at a time through the Admin Panel interface.
You can add users individually or send a list of users to firstname.lastname@example.org for bulk upload. When users are added to the system they are automatically sent a welcome email to activate their account and set their password.
Creating forms is how you tell your sales reps what to do and what information to collect when they make their store visits. Click for instructions on how to create a new form or duplicate an existing form. You can also contact Shelvspace Support if you have questions regarding best practices around what questions to include in your forms.
Assigning Forms to Stores
Shelvspace gives you the flexibility to assign forms to specific stores and accounts. That way users only see what is pertinent to them at the right time. If your sales reps travel periodically travel across the country you may want to assign all stores and accounts to all users.
Shelvspace has a comprehensive suite of reporting tools aimed to provide you everything from a high level overview all the way down to detailed results by store. Refer to our reporting guides below for more information.
- Photo Gallery Guide
- Viewing, sharing, exporting form results
- Activity Map Guide
- Creating and Assigning Store Lists
If at any time you have questions or feedback do not hesitate contact us and we'll help you out!