Shelvspace has a weekly cleansing process to safely merge and/or delete any stores that have been marked as a duplicate or closed account. This is done on the backend to ensure data such as form submissions, scan data, depletion data, etc. is not lost.
To mark a store to be included in the weekly process do the following:
- Tap on the store that needs to be closed or merged.
- Tap on Edit in the top right corner and tap into the HQ Account Field.
- Search or scroll to the HQ Account called "Delete". Tap on it and tap "Update Store" at the bottom.
This will tag the store with a Delete image and the store will remain there until the weekly cleanse takes place.
Note: if the store is a duplicate, only select the store that needs to be merged/deleted. Do not select both stores.