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Store Search Tips & FAQs

Tips

  • Search Bar
    • Search bar can be used to search for specific Store Names or Address info (e.g. search for "Main St" or "Kroger") 
    • If you want to search by multiple criteria (e.g. store name + location + HQ Account), then use in conjunction with the Search by Location and Filters as described below. 
  • Search by location
    • Tap on the first search bar and a 2nd search bar will appear for location
    • By default Shelvspace will default to either your current location or the last searched location
    • If searching for a store in a different area, then use search by location to narrow your results
    • You can search by city name, county, or zip code.
  • Filters

FAQs

  • "I added a store and then it disappeared...how do I get it to appear?" 
    • Ensure no filters are applied
    • Search the store by name or address...sometimes the GPS or address is invalid and therefore will not appear near you
    • If the store is still not appearing - reach out to support@shelvspace.com or give us a call at 480.455.5551
  • "I can't find a store"
    • Refer to this article
    • Clear Filters
    • Make sure you are searching near the correct location (2nd search bar) 
    • Use Search Tips highlighted above
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